Request

Our journey began with a call from a lead engineer at a company known for developing advanced medical equipment. They were in a bind: their latest device design required a power supply that could deliver more power than its predecessor while fitting into a smaller footprint. The specifications were clear yet daunting:

• Two output rails: 500 Watts at 24 Volts for system power and 300 Watts at 30 Volts for battery charging.
• Full compliance with medical device isolation standards.
• A compact form factor due to limited space.

The engineer was sceptical about finding a configurable power supply that could meet these demands without compromising on quality or safety.

Refine

Enter Martin from our sales team, a seasoned expert in power solutions. Martin knew that meeting these requirements would require more than just a standard off-the-shelf product. He quickly zeroed in on the NEVO+1200M from Vox Power, a medically approved configurable power supply that seemed perfect for the task.

The NEVO+1200M boasts a compact design without sacrificing power or efficiency, featuring intelligent fan control and extensive output voltage adjustment capabilities. Martin proposed two configurations:

1. Configuration 1: Delivering 24V @ 30A (600W) and 30V @ 20A (600W), complete with a low noise fan—an ideal fit for the compact space.
2. Configuration 2: A quicker, stock-available option delivering 24V @ 18.75A (450W) and 30V @ 15A (450W), suitable for immediate testing needs.

After thorough discussions, the customer opted for both configurations: one for production reliability and the other for immediate testing, appreciating the flexibility and robust performance of the NEVO+1200M.

The Result

We understand that time is of the essence in the medical field, so we expedited the delivery of a sample unit for pre-compliance testing. In just a week, the customer had the unit in hand—a testament to our commitment to prompt service. The results were overwhelmingly positive. The medical company was impressed not only with the performance of the power supply but also with the level of support and technical guidance provided by our team.

This successful project not only met but exceeded the stringent demands of a critical medical application. It demonstrated our ability to adapt and deliver under pressure, further solidifying our relationship with the customer. They were so satisfied with our service that they shared plans for future projects, indicating a strong, ongoing partnership.

The Power of Precision and Partnership

In the highly specialised field of medical equipment, the right power supply can make all the difference. Our experience with this case study highlights the importance of having a flexible and reliable partner in navigating these challenges. At Relec Electronics, we pride ourselves on our ability to provide customized solutions that meet our customers' unique needs.

If you're facing a power supply challenge, whether it's for medical equipment or any other application, we're here to help. Contact us today to explore how we can power your innovations or visit our website for more information.